On Becoming Great!- Achieving Effectiveness

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On Becoming Great!- Achieving Effectiveness

Category : Blog



Degree to which objectives are achieved and the extent to which targeted problems are resolved. In contrast to efficiency, effectiveness is determined without reference to costs and, whereas efficiency means “doing the thing right,” effectiveness means “doing the right thing.”

I want to draw your attention to the “inner circle”  This is the CORE of effectiveness-

Relationships-  This is all about the RIGHT people in the right spot- The right people fit three criteria-

  • Competence- Can they do the job? Have they done the job?
  • Character- Do they think like us?  Share our values? Have our “action” priorities?
  • Chemistry- Do I want to work with this person?  Do I like the person? Do I want to spend time with this person?

Clarity- Specific expectations about what you want people to ACCOMPLISH for you. The right people don’t need to be told  how to do their job if they fit the above criteria.  But they do want to know what they need to accomplish.  Be crystal clear about that- I have created  a performance management system that is based on OUTCOMES.

Commitment-  People must align with the Core Purpose of the organization-  A Core Purpose is a succinct statement of the reason we are in business and it and the values drive our decision-making. I have a system for identifying  your actual CORE purpose and values– not the ones on the wall.

Execution- TrainingLearning is critical.  Standard work that is pointed at the OUTCOMES.  An improvement process (Kaizen) that makes things better. 

If you have these core components in place the rest is almost axiomatic.