Becoming Great- TRUST
Let’s talk about trust.
You may be making an ok—-to—–very good living in your business right now. But as you also may know, a good living only lets you LIVE well, it doesn’t let you SLEEP well unless you have people in your organization whom you can TRUST. In a previous entry about empowerment I alluded to the importance of trust.
The two things that make the pillow soft, are a clear conscience, and the sense that you can trust the people who work for you. Trust is the key to any meaningful relationship, inside or outside or work. But there are many forms.
- There’s the trust of hiring- If you make a decision to hire a person, you are in effect saying, “I think I can trust this person”. And as we’ve said ad nauseam and will continue to say, you want to trust a person on two levels- competence and character. You want to know they can do the job, and you want to know that they will “represent the purpose and values of the company” (your purpose and values) in everything they do.
- There’s the trust of training- when you train or develop someone you are investing time and money. You do so trusting that what you invest will yield a return.
- There’s the trust of delegation- When you assign a project to someone or just ask them to carry out a request, you want to trust that they will DO IT as you’ve requested.
- There’s the trust of growth- when you promote someone you want to trust that they are ready for the job and that they will perform it.
There are others but you get the idea.
Now, trust is spelled R-I-S-K. Isn’t that right? Every time we empower someone we are entrusting them with something. We are saying we believe they can do it and will do what are asking of them.
You can hire “Latkes” and think for them and hand out “tasks” for them and you will achieve financial success, a good living, as many have. And if that is all you want, well done. But if you are the recipient of a “vision” of something bigger than you can now comprehend doing, you will need to find a means to finding people that you can TRUST with the FUTURE.
People like Sam Walton, Walt Disney, Jack Welch, Cork Walgreen, etc all had vision and have created corporations with cultures that are taking their vision beyond each of them.
The Founding Fathers did the same for us- by creating a purpose- Life Liberty and the Pursuit of Happiness, and a set of Values (The Bill of Rights) and the incorporation of the Constitution, they have created an enduring greatness that outlives them as well.
So, if you want to sleep well; select people, create systems, engender a Core Ideology that lead to trust, and if you do, what you create might just outlive you and become greater than you can see right now.
Jeffrey A Pelletier